To optimize your experience with our theatre, please review all of our policies

  • Contacting St. Peter’s Players

    • As we are run by volunteers only, there will be no contact phone number given out. Our volunteers reserve the right to their privacy and safety.

    • We have email, stpetersplayersyyc@gmail.com or St. Peter’s Players Calgary on facebook. Once we have received a message through one of these options, we will decide if contact by phone is needed. This will be done on a case by case basis.

  • Tickets will be available via Box Office Hours or Online ONLY

    • Please check Box Office hours for future hours and note they are susceptible to change due to volunteer commitment. We will post changes if any occur as soon as possible.

  • Acceptable payments at this time are as follows

    • Box Office can take Credit Card and Cash Only - NO CHEQUES for individual sales

    • Cheques will only be accepted by large groups of 15 or more and must be presented upon booking

    • Online bookings can accept Credit Card

  • Refunds

    • All tickets are non-refundable except in the case of a show cancellation. You will be notified by email in such an event. We can not be held responsible in the case of extreme weather, or incidents that occur before, after or during the show. We reserve the right to refuse entry to anyone who displays harassment of any kind to our volunteers, church staff, actors or other patrons.

    • In the case of over-purchase of tickets in an electronic error, please contact us at stpetersplayersyyc@gmail.com within 24 hours.

  • Exchanges

    • Exchanges will only be done in person at the Box Office.

    • There will be an exchange fee per ticket, per exchange and can only be done based on available seats. Exchange rates to be added soon.

  • Be Early for the show Entry and Re-entry

    • It is up to the ticket holder to arrive in a timely manner to find parking, hang up jackets, use the restroom and find their seats. Any late arrivals will not be permitted entry unless Front of House staff finds a timely entrance for you, we can not assure this will happen. This is to respect the patrons who have arrived on time as well as our actors on stage.

    • In the event of bad weather we may hold the start of the show for a few minutes, this will be decided on the night or afternoon of each performance. It is not a rule so please do not expect this to happen.

    • Please note that front doors will be locked after an acceptable time. And there will be no admittance once that occurs.

    • If you need to leave the theatre during the show, please note you may not be let back in until intermission or at the discretion of Front Of House.

  • Children and Babies

    • Please note that we have a No Babes in Arms policy (Children under 2) for every show unless otherwise stated for a particular performance.

    • Every attendee must have a ticket. This ensures your safety in event of an emergency in clearing the building and for insurance purposes.

    • Please note that some shows may not be appropriate for all children or children of a certain age depending on content of the performance. Always check show info for age appropriate viewing. If you are unsure you can always email us at stpetersplayersyyc@gmail.com or send us a message on facebook - St. Peter’s Players Calgary

  • Group tickets

    • We offer a one time arranged sale for your group during a date of your choosing. IE if your group meets on Tuesdays we can meet and take individual sales (Cash or Credit) so you can be seated together. After this any tickets you wish to add, must be done online or at a box office.

    • To arrange a group sale please email us at stpetersplayersyyc@gmail.com

    • There will be no reservations unless under extraordinary circumstances. This is due to the nature of volunteer availability and organization.

  • Miscellaneous Expectations

    • Please turn cell phones and all recording/photography devices off

    • No outside food or beverages are allowed in the theatre - we will have a concession available before the show and during intermission.

    • No smoking cigarettes, cannabis, or use of e-cigarettes and vapes will not be tolerated in the building.

    • Please respect the Church and Cormack Hall. We are not the only group to use this space.

“Life is a theatre set in which there are but few practicable entrances.”
― Victor Hugo, Les Misérables